Privacy Policy
We are Haus of Hay LTD (“we” “us” or “our”), a company registered in England
and Wales. Our company registration number is 16944808 and our registered
office is at C/O Art Hub Studios, Mornington Centre, Stanley Street, London SE8
4BL, United Kingdom.
We are committed to protecting your personal data. This privacy policy
explains when and why we collect personal data, how we use it, how we keep it
secure, and the rights you have in relation to it. Please read it carefully
alongside any applicable Terms & Conditions.
For the purposes of the applicable data protection legislation, including the UK
GDPR and the Data Protection Act 2018, we are the data controller of the
personal data we process, meaning we are responsible for deciding how it is
held and used.
Definitions of the terms used in this policy are set out in the Appendix at the
end.
1. The personal data we collect
Depending on your relationship with us, we may collect and process the
following:
If you apply to be represented by us (Talent): your name, date of birth, location,
contact details (email and phone), Instagram or other social handles, physical
measurements and characteristics, and the photographs or images you
submit to us.
If you are represented by us (Talent): the information above, together with any
additional information we need to manage and promote your career,
including booking history, availability and payment details.
If you engage our services (Clients): your name, contact details, company
details and any information necessary to fulfil a booking or engagement.
If you visit our website: technical information such as your IP address, browser
type, the pages you view and how you interact with the site, collected through
cookies and similar technologies.
2. How and why we use your personal data
We use your personal data to:
• assess and respond to applications from prospective Talent;
• represent, manage and promote our Talent to Clients and other
agencies;
• publish Talent profiles and images on our website, in client packages
and on our social media platforms during representation;
• arrange and administer bookings;
• operate, maintain and improve our website;
• communicate with you; and comply with our legal and regulatory obligations.
Our lawful bases for processing are, depending on the context: your consent,
the performance of a contract with you, our legitimate interests in running and
promoting the agency, and compliance with legal obligations.
3. Public use of Talent material
Please note that if you are accepted for representation, the content of your
application and the material you provide may be made publicly available by us
on our website, in client packages and on our social media platforms. This use
forms part of representing and promoting you and continues for the duration
of your representation. It ceases when your representation with us ends,
although material already published or distributed by third parties may remain
in circulation outside our control.
4. Who we share your personal data with
We may share your personal data with:
• Clients, in order to promote you and arrange bookings;
• Affiliate Talent Agencies, being agencies in other territories who place or
represent our Talent, in order to fulfil our obligations to you and to
develop your career internationally;
• service providers who support the running of our business, such as IT,
hosting and administrative providers; and
authorities or third parties where we are required to do so by law.
• We do not sell or rent your personal data to third parties.
5. International transfers
Because we work with agencies and clients in other countries, your personal
data may be transferred outside the United Kingdom. Where it is, we take
steps to ensure it remains protected in line with UK data protection law.6. How long we keep your personal data
We keep your personal data only for as long as necessary for the purposes set
out in this policy, including to satisfy any legal or reporting requirements.
Where you have applied but are not taken on, we keep your application only
for as long as reasonably needed before deleting it.
6. How long we keep your personal data
We keep your personal data only for as long as necessary for the purposes set
out in this policy, including to satisfy any legal or reporting requirements.
Where you have applied but are not taken on, we keep
7. Your rights
Under data protection law you have the right to:
• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data;
• restrict or object to our processing of your data;
• request the transfer of your data; and
• withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, please contact us at info@hausofhay.com.
8. Minors
We represent and accept applications from individuals aged 16 and over.
Where an applicant or Talent is under 18, we require the consent of a parent or
guardian, and we expect that parent or guardian to be involved in managing
the young person’s data and relationship with us. If you are a parent or
guardian and believe we hold data about your child that you wish to review or
remove, please contact us at info@hausofhay.com.
9. Cookies
Our website uses cookies and similar technologies to help it function and to
understand how visitors use it. You can manage or disable cookies through
your browser settings, although some parts of the site may not work properly if
you do.
10. Fraud and impersonation
We only ever contact applicants and Talent through our official channels, and
by email in the first instance. We will never ask you to pay for shoots, castings
or representation. If someone contacts you claiming to represent Haus of Hay
through any other channel, or asks you for payment, it is not us. If you are
unsure, please verify directly with us at info@hausofhay.com.11. Complaints
If you have any concern about how we handle your personal data, please
contact us first at info@hausofhay.com so we can address it. You also have the
right to lodge a complaint with the Information Commissioner’s Office (ICO),
the UK regulator for data protection, at ico.org.uk.
12. Changes to this policy
We may update this policy from time to time. The current version will always
be available on our website.
13. Contact
For any questions about this policy or how we handle your personal data,
contact us at info@hausofhay.com
Appendix: Definitions
Talent – models and other individuals who are represented by us, or who have
applied or are considering applying to be represented by us.
Clients – any person, business or organisation who engages, or is looking to
engage, the services of our Talent.
Affiliate Talent Agencies – model or talent agencies in other territories who
place, represent or work with our Talent on our behalf, or on whose behalf we
place or represent talent.
Data protection legislation – the UK GDPR, the Data Protection Act 2018, and
any other applicable laws relating to the processing of personal data and
privacy.